Our Address
403 Washington St.
Cedar Falls, Iowa 50613
How to Contact Us
Phone: (319) 273-2479
Toll free: (844) 443-4474
Text: (319) 273-2479 – general, non-confidential questions
Fax: (319) 266-3761
MemberServices@unite-cu.org
To report a lost or stolen credit card, please call: 800-234-5354 or 319-273-2479
To report a lost or stolen debit card, please call: 800-383-8000 or 319-273-2479
To set your debit card PIN, call 800-717-4923.
If suspicious activity is suspected on your debit card, please contact the fraud center immediately:
- Text to: 72718
- Call: 855-219-5399
PLEASE DO NOT EMAIL OR TEXT PRIVATE, PERSONAL INFORMATION, SUCH AS ACCOUNT NUMBERS, SOCIAL SECURITY NUMBER, ETC., AS EMAIL & TEXT ARE NOT SECURE COMMUNICATION METHODS.
Lobby & Drive-Up Hours
| Sunday | CLOSED |
| Monday | 8:30 a.m. – 5:00 p.m. |
| Tuesday | 8:30 a.m. – 5:00 p.m. |
| Wednesday | 9:30 a.m. – 5:00 p.m. |
| Thursday | 8:30 a.m. – 5:00 p.m. |
| Friday | 8:30 a.m. – 5:00 p.m. |
| Saturday | CLOSED |
Holiday Closings
We are closed on the following holidays. If the holiday falls on the weekend, we will be closed the Friday prior or Monday following.
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Columbus Day / Indigenous Peoples’ Day
- Veterans Day
- Thanksgiving
- Black Friday (close early)
- Christmas Eve (close early)
- Christmas Day
- New Year’s Eve (close early)